Transformational Leadership and Stakeholder Management in Library Change

Authors

  • Dolores Sucozhañay Faculty of Economics, University of Cuenca, Ecuador, and Research Group on Occupational & Organizational Psychology and Professional Learning, KU Leuven, Belgium
  • Lorena Siguenza-Guzman Department of Computer Science, University of Cuenca, Ecuador, and Centre for Industrial Management Traffic & Infrastructure, KU Leuven, Belgium
  • Cristian Zhimnay ACORDES Centre, Faculty of Economics, University of Cuenca, Ecuador
  • Dirk Cattrysse Centre for Industrial Management Traffic & Infrastructure, KU Leuven, Belgium
  • Guido Wyseure Division of Soil and Water Management, KU Leuven, Belgium
  • Karel De Witte Research Group on Occupational & Organizational Psychology and Professional Learning, KU Leuven, Belgium
  • Martin Euwema Research Group on Occupational & Organizational Psychology and Professional Learning, KU Leuven, Belgium

DOI:

https://doi.org/10.18352/lq.9583

Keywords:

academic libraries, Library 2.0, transformational leadership, stakeholder management

Abstract

This article aims to analyse the role of library managers as change agent when implementing Library 2.0, using transformational leadership and stakeholder management approaches. To do so, a case study in a Latin American academic library was performed. The experiences acquired for a period of six years were analysed, during which three library managers were involved in managing change. Qualitative data from documents, interviews, and observations were collected, and qualitative analysis methods were used to obtain in-depth understanding of the change process. Results show that lack of transformational leadership and stakeholder management contribute to delayed implementation and limited adoption of innovations. Although library managers recognized the importance of different stakeholders to implement changes, they did not apply systematic and proactive strategies to define and manage them. All in all, library managers should be trained as change agents, with emphasis on transformational leadership and stakeholder management skills.

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Author Biographies

Lorena Siguenza-Guzman, Department of Computer Science, University of Cuenca, Ecuador, and Centre for Industrial Management Traffic & Infrastructure, KU Leuven, Belgium

Lorena Siguenza-Guzman holds an engineering degree in computer science from the University of Cuenca, Ecuador; and a master degree in Telematics from the University of Azuay, Ecuador. She is currently working on a PhD centered on the Resource Allocation and Budgeting in Libraries at the Centre for Industrial Management Traffic & Infrastructure of KU Leuven. She works under the supervision of Prof. Dirk Cattrysse. Since October 2009, as part of her PhD, she has been working with libraries of the KULeuven, Biomedical Library of the University of Gent, and several academic libraries in Ecuador. At present, she is Senior Lecturer at the Faculty of Engineering at the University of Cuenca.

Dirk Cattrysse, Centre for Industrial Management Traffic & Infrastructure, KU Leuven, Belgium

Profesor

Guido Wyseure, Division of Soil and Water Management, KU Leuven, Belgium

Professor

Karel De Witte, Research Group on Occupational & Organizational Psychology and Professional Learning, KU Leuven, Belgium

Professor

Martin Euwema, Research Group on Occupational & Organizational Psychology and Professional Learning, KU Leuven, Belgium

Professor

Published

2014-11-14

How to Cite

Sucozhañay, D., Siguenza-Guzman, L., Zhimnay, C., Cattrysse, D., Wyseure, G., De Witte, K., & Euwema, M. (2014). Transformational Leadership and Stakeholder Management in Library Change. LIBER Quarterly: The Journal of the Association of European Research Libraries, 24(2), 55–83. https://doi.org/10.18352/lq.9583

Issue

Section

Articles
Received 2014-07-19
Published 2014-11-14