POLL, Roswitha. Impact/outcome measures for libraries. LIBER Quarterly: The Journal of the Association of European Research Libraries, [S. l.], v. 13, n. 3-4, 2003. DOI: 10.18352/lq.7746. Disponível em: https://liberquarterly.eu/article/view/10330.. Acesso em: 1 sep. 2024.