BAKKER, Trix. Virtual Reference Services: Connecting Users with Experts and Supporting the Development of Skills. LIBER Quarterly: The Journal of the Association of European Research Libraries, [S. l.], v. 12, n. 2-3, p. 124–137, 2002. DOI: 10.18352/lq.7676. Disponível em: https://liberquarterly.eu/article/view/10286.. Acesso em: 23 nov. 2024.