FOLLETT, Sir Brian K. “Just How Are We Going to Satisfy Our Research Customers”. LIBER Quarterly: The Journal of the Association of European Research Libraries, [S. l.], v. 11, n. 3, p. 218–223, 2001. DOI: 10.18352/lq.7642. Disponível em: https://liberquarterly.eu/article/view/10244.. Acesso em: 18 jul. 2024.