Boin, A., Kuipers, S., & Overdijk, W. (2013). Leadership in times of crisis: A framework for assessment. International Review of Public Administration, 18(1), 87–91. https://doi.org/10.1080/12294659.2013.10805241.
Brannon, B., Connaway, L. S., Simane, J., & van der Werf, T. V. (2021). Eamearc 21 - The New Model Library [Webinar Series]. OCLC. https://oclc.wistia.com/medias/h4bwxev3qy.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa.
City National Bank. (2020, January 20). 6 Key lessons for successful remote leadership. https://newsroom.cnb.com/en/business/leadership/remote-leadership.html.
Connaway, L. S. (2020, July 30). The New Model Library. Welcome home. OCLC. https://blog.oclc.org/next/the-new-model-library-welcome-home/.
Cox Jr, T. (Ed.). (2001). Creating the multicultural organization: A strategy for capturing the power of diversity. Jossey-Bass.
Craft, A. R. (2020). Remote work in library technical services: Connecting historical perspectives to realities of the developing COVID-19 pandemic. Serials Review, 46(3), 227–231. https://doi.org/10.1080/00987913.2020.1806658.
Day, M. (2020, November 4). “We never closed.” Digital continuity at the British Library during the pandemic. Digital Preservation Coalition, https://www.dpconline.org/blog/wdpd/blog-michael-day-wdpd.
Greenhall, M. (2020). Covid-19 and the digital shift in action report. RLUK Report. https://www.rluk.ac.uk/covid-19-and-the-digital-shift-in-action/.
Keijser, P. (2019, August 27). Remote leadership: How to lead your team from a distance. Business2Community. https://www.business2community.com/leadership/remote-leadership-how-to-lead-your-team-from-a-distance-02233959.
Kuknor, S. C., & Bhattacharya, S. (2020). Inclusive leadership: new age leadership to foster organizational inclusion. European Journal of Training and Development. Advance online publication. https://doi.org/10.1108/EJTD-07-2019-0132.
Kuknor, S. C., & Bhattacharya, S. (2021). Organizational inclusion and leadership in times of global crisis. Australasian Accounting Business and Finance Journal, 15(1), 93–112. http://dx.doi.org/10.14453/aabfj.v15i1.7.
Lucidea. (2015). Building the resilient library. How (and why) to leverage change and become indispensable. https://2cwcr12ffoct2lm8t434p828-wpengine.netdna-ssl.com/wp-content/uploads/2017/02/Lucidea-WP-Building-the-Resilient-Library.pdf.
Lund, S., Madgavkar, A., Manyika, J., & Smit, S. (2020, November 23). What’s next for remote work: An analysis of 2,000 tasks, 800 jobs and 9 countries, McKinsey & Company. https://www.mckinsey.com/featured-insights/future-of-work/whats-next-for-remote-work-an-analysis-of-2000-tasks-800-jobs-and-nine-countries.
Mahra, D. (2020, December 31). 12 Best Practices for Effectively Managing Remote Teams. ReveChat. https://www.revechat.com/blog/12-best-practices-effectively-managing-remote-teams/.
Markovic, A., & Zettler, Z. (2020, May 12). Designing resilient libraries for a postcovid world. Building Design + Construction. https://www.bdcnetwork.com/blog/designing-resilient-libraries-post-covid-world.
Martin, S. (2020, December 14). Communicating in a Crisis: What, When, and How. Center for Creative Leadership. https://www.ccl.org/articles/leading-effectively-articles/communicating-in-a-crisis-what-when-and-how/.
Mehta, D., & Wang, X. (2020). COVID-19 and digital library services – a case study of a university library. Digital Library Perspectives, 36(4), 351–363. https://doi.org/10.1108/DLP-05-2020-0030.
Pionke, J. J. (2020). COVID-19, accessibility, and libraries. College & Research Libraries News, 81(8), 398–399. https://doi.org/10.5860/crln.81.8.398.
Pitstick, H. (2020, September 29). 4 Key leadership skills for a post COVID19 workplace. Financial Management. https://www.fm-magazine.com/news/2020/sep/leadership-skills-for-post-coronavirus-workplace.html.
Renjen, P. (2020, March 16). The heart of resilient leadership: Responding to COVID-19. Deloitte Insights. https://www2.deloitte.com/us/en/insights/economy/covid-19/heart-of-resilient-leadership-responding-to-covid-19.html.
Schear, M., & Young, D. (2020, May 8). Communicating leadership during COVID-19. BCG. https://www.bcg.com/publications/2020/communication-leadership-during-covid-19.
Shaw, M. (2020, July 1). The untold story of university libraries in lockdown. Wonkhe. https://wonkhe.com/blogs/the-untold-story-of-university-libraries-in-lockdown.
Wheatley, A., & Hervieux, S. (2019). Artificial intelligence in academic libraries: An environmental scan. Information Services & Use, 39(4), 347–356. https://doi.org/10.3233/ISU-190065.